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How to Order
Ready to order? These books can arrive in your mailbox within
just a few days. Order by PayPal, mail or fax.
PayPal
To use PayPal, click on the "PayPal add to cart"
button with each book's description. Follow PayPal's shopping cart instructions to complete your transaction.
Don't be hesitant to add books to your PayPal shopping cart; you can always click the remove button and take them out.
If you have pop-ups blocked in your Internet browser, you may need to hold down your Control key as you click on the PayPal buttons.
In theory, when you order, PayPal is supposed to send us an e-mail about your order. However, every now and then, just
to keep life interesting, PayPal omits this e-mail. "A glitch," they said. So if you order through PayPal, expect an
e-mail from us within a day at most, acknowledging your order. If you don't receive it, e-mail us:
sales@ArkansasResearch.com to rattle our cage and we'll go glitch-hunting at PayPal.
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Mail
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If you prefer to order with our order form,
click here to print the order form.
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Or merely write a list of the books you want on a sheet of paper, note your credit card number
(VISA, MC, Discover) and expiration date and fax it to us at 501/470-1120. No fax machine? Mail your list with your credit card number or personal check.
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We accept VISA, MasterCard, and Discover. Your credit card information is safe -- only one person has access to incoming faxes and while a little senile, she's trustworthy.
Shipping charges
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Shipping charges are based on your order amount:
- $9.99 or less -- Add $5.00
- $10.00 - 39.99 -- Add $7.00
- $40.00 - 89.99 -- Add $10.00
- $90.00 - 129.99 -- Add $13.00
- $130.00 - 169.99 -- Add $16.00
- $170.00 and over -- Add $20.00
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- We ship via United States Postal Service Priority Mail. Post office box addresses are fine with us.
Sales tax
Arkansas residents must add sales tax. Shipping charges are taxable, too. As of Jan. 1, 2008, we must collect whatever the sales tax rate is where our customers reside in Arkansas. That's different than it used to be when our place-of-business sales tax rate applied to all in-state orders. If you don't know your rate and you're ordering with a credit card, just leave the space blank and we'll figure it for you. If you're sending a check, guess at it
or add 6.5%.
Ship-to addresses
- Your credit card address doesn't have to match your shipping address. We'll send your books anywhere you direct us to. But when we call for credit-card authorization, we need to know your credit card
billing address and ZIP code. So please make a note on the order form or whatever you're sending if they're different.
Our questions
- It's helpful if you supply a day-time phone number so we can call if we have questions about your order or your address - we use the USPS Click-N-Ship
or Stamps.com websites and if they don't know your address, we like to call you and ask for details. We
don't telemarket and we don't give any of your information to anyone (well, except the post office websites) to anyone for any reason.
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Fax
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Fax your credit card order to 501/470-1120. Our fax machine is
electronic so it's on 24
hours a day. Include
your credit card number and its expiration date, and your credit card's billing address if it's different than your shipping address.
Libraries and Public Institutions
Send us a purchase order! We'll invoice you. Fax it to
501/470-1120, or mail it to PO Box 303, Conway AR 72033, or attach it to an
e-mail to
sales@ArkansasResearch.com (be sure to ask for a confirming e-mail
because we all know e-mail isn't perfect yet).
Foreign Orders...
What were you thinking when you left?
Yes, we'll ship to addresses out side the United States but we expect you to
pony up the extra postage. E-mail us -
sales@ArkansasResearch.com and
tell us where you are are and what books you want and we'll determine the
postage amount and e-mail you with an amount.
Nobody's Perfect...
If something's not right about your order, just e-mail us - sales@ArkansasResearch.com - and we'll fix it. Don't get your panties bunched up; we haven't had a problem yet that we couldn't fix. Just speak up!
Contact us: Arkansas Research, Inc., PO Box 303, Conway, AR 72033
Voice: 501/470-1120; fax 501/470-1120
E-mail: sales@ArkansasResearch.com
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